Ox Collections - Logo
0

Payment & Shipping

General payment and shipping conditions

The goods are delivered worldwide.

The shipping costs are based on the following shipping zones.

Shipping zones

For countries not listed individually, please contact us.

Shipping

We calculate the shipping costs based on the order value (gross value of the goods).

The following shipping costs apply to our standard shipping.

If available, we offer you additional shipping options automatically during the ordering process an.

Shipping costs include the statutory value added tax.

National shipping (DE) - Zone 1

From a goods value of 100.00 € we deliver free of charge in zone 1 - incl. shipment tracking.

Goods value in € Shipping in €
up to 9.99 1.20
10.00 - 29.99 1.60
30.00 - 49.99 2.20
50.00 - 99.99 2.90
from 100.00 free of charge

International shipping - Zone 2

From a goods value of 200.00 € we deliver free of charge in zone 2 - incl. shipment tracking.

Goods value in € Shipping in €
up to 9.99 1.50
10.00 - 29.99 2.10
30.00 - 49.99 3.90
50.00 - 99.99 5.90
100.00 - 199.99 7.90
from 200.00 free of charge

International shipping - Zone 3

From a goods value of 200.00 € we deliver free of charge in zone 3 - incl. shipment tracking.

Goods value in € Shipping in €
up to 9.99 3.90
10.00 - 29.99 3.90
30.00 - 49.99 3.90
50.00 - 99.99 5.90
100.00 - 199.99 7.90
from 200.00 free of charge

International shipping - Zone 4

From a goods value of 500.00 € we deliver free of charge in zone 4 - incl. shipment tracking.

Goods value in € Shipping in €
up to 29.99 from 5.90 *
30.00 - 49.99 7.90
50.00 - 99.99 9.90
100.00 - 149.99 14.90
150.00 - 499.99 19.90
from 500.00 free of charge

* 5.90 € - 7.90 €, depending on the country

Delivery times & Options

Unless a different deadline is specified in the respective offer, the goods are usually dispatched within 1-5 working days.


Shipping options (availability depends on value of goods and country of delivery):

  • Standard: Letter - without tracking
  • Comfort: Registered letter / Small parcel - with tracking
  • Premium: Parcel - with tracking + insurance


Orders that are received by 10:00 a.m. on working days are usually processed on the same day, all other orders are processed on the next working day.

Shipment takes place on working days from Monday to Friday.

The shipping times stated are average values ​​and begin with the conclusion of the contract (if advance payment has been agreed, with the time of receipt of payment).


If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.

Accepted payment options

Individual payment methods may be restricted or unavailable in certain countries and/or for certain items.

Payment options via PayPal Checkout

  • PayPal / PayPal Pay later
  • Credit card
  • Bancontact
  • BLIK
  • eps
  • iDEAL
  • Direct debit (SEPA)
  • MyBank
  • Przelewy24
  • SOFORT

Payment options via Stripe

  • Credit card
  • Alipay
  • Apple Pay
  • Google Pay
  • Installment payment (via Klarna)
  • Purchase by invoice (via Klarna)

Further payment options

  • Purchase by invoice (for regular customers, on request)
  • Advance payment via PayPal ("PayPal manual payment")
  • Advance payment via bank transfer

Advance payment and payment on account (via invoice)

For payments on account and advance payments via bank transfer, the invoice amount must be paid within 7 days.


Do you have any questions? We're happy to help. Contact us

Share by: